A damage deposit of 500 € must be paid by bank transfer before arrival.

This deposit will be fully refunded to you no later than 7 days after departure, provided no damages are found in the apartment.

Deposits via PayPal or in cash are also possible upon request. Thank you for your understanding.

• Bed linen and towels are included in the price.
• Towel change included for stays over a week, otherwise available at an extra charge at any time.
• Sauna towels and bathrobes available for a fee on site.
• Filter coffee machine with filters and coffee powder available.
• Dish soap and dishwasher tabs provided.
• Washing machine, detergent, and dryer available for general use. Price per wash: 9.00 €.

Check-in: from 3:00 PM – available 24/7

Early check-in before 12:00 PM available upon request (extra charge 50 €).

If you arrive late, we offer a "24/7 check-in" with an access code.

Check-out: by 10:00 AM

We appreciate a timely check-out so we can prepare the rooms for the next guests.

Late check-out available for an additional fee depending on availability (from 30 €).

Our cancellation policy is based on Austrian hotel regulations:

• More than 3 months before arrival: no cancellation fees
• 3 months to 1 month before arrival: 40% of the total price
• 1 month to 1 week before arrival: 70% of the total price
• In the last week before arrival: 90% of the total price

We recommend taking out travel cancellation insurance for worry-free planning. This can be easily arranged when booking directly through our website.